This is an entry level I.T. Role.
What you will be helping us to do in our evaluation of new CRM systems:
- Gather, identify, and analyze CRM software requirements and ensure that they are met.
- Assist in our evaluation of long-term strategic goals for high data quality and data use.
- Monitor data quality, data migrations, and data integration.
- Evaluate and configure CRM system, and provide end user onboarding documentation.
- Provide support to end users, diagnosing and resolving problems.
Strong communication and customer service skills are important in this position in order to work well with internal and external clients, and some troubleshooting skills may also be necessary when problems arise.A bachelor’s degree in computer science, information technology, or a related field is generally preferred for this position. In this role, the CRM admin will also learn how to customize our CRM system.
Please submit resume to email@example.com